Saintwoods Track Jacket ‘Dusty Taupe’
$75.00
Guaranteed safe checkout:
Shipping Information
Processing Time:
- Orders are processed and shipped within 1-3 business days (Monday to Friday, excluding holidays).
- Once your order has shipped, you will receive a confirmation email with tracking details.
Shipping Methods & Rates:
- We offer standard, expedited, and express shipping. Costs are calculated at checkout based on your location.
- Domestic (U.S.) orders are shipped via USPS, UPS, or FedEx, depending on your selection.
- International shipping is available. Rates and delivery times vary, and customers are responsible for import duties and taxes.
Shipping Address:
Please ensure your shipping address is correct at checkout. We are not responsible for delays due to incorrect addresses.
Order Tracking:
Once shipped, you will receive an email with a tracking number.
Return Policy
Eligibility for Returns:
- Returns are accepted within 5 business days of receiving your order.
- Items must be unworn, unused, and in original condition, including all tags and packaging.
- Final sale items and pre-loved luxury goods (if specified) cannot be returned or exchanged.
How to Initiate a Return:
- Contact us at eriksfirstavenue@gmail.com within 5 business days to request a return authorization.
- Once approved, we will provide return instructions.
- Return shipping costs are the buyer’s responsibility unless the item is damaged or incorrect.
- We recommend using a trackable shipping service to avoid lost returns.
Refund Process:
- Once received and inspected, refunds will be processed within 5-7 business days to the original payment method.
- Shipping fees are non-refundable.
Non-Returnable Items:
- For hygiene and safety reasons, certain items cannot be returned, including:
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- Jewelry
- Scarves
- Handbags with visible wear or damage
- Items that have been altered, damaged, or show signs of use will not be accepted.
Damaged or Incorrect Items:
If you receive an item that is damaged or incorrect, please contact us immediately at eriksfirstavenue@gmail.com with photos. We will assist with a full refund or replacement.
